Support Center

F.A.Q.

• What taxes will i be charged?
We do business throughout the world and as such we need to charge the appropriate tax level.
Click here to learn why we charge what we do.
• Do you offer a lifetime warranty?
Yup! All of our products are guaranteed for life. If anything goes wrong reach out and we’ll repair or replace them free of charge.
To begin your warranty request click here.
• How much is shipping?
We have warehouses throughout the world. As a result shipping times and costs will vary by country.
Find your shipping cost and delivery time here.
• What is your return policy?
We offer a no questions asked 30 day return policy on all of our products.
Click here to request your return.
• What’s the difference between Capture’s plates/kits?
Capture can be purchased with or without a plate so you can build a custom solution to carry a variety of items.
Click here to learn about all your options.
• How do I use clutch with mirrorless & other small cameras?
Small cameras can be tough to hold, and in some cases, Clutch can be a big help in letting you get a comfortable grip.
Find out if clutch will work well for you here.
• Are you tripod compatible?
So you like tripods? Well so do we. That’s why we designed our clips and straps to be tripod-compatible out-of- the-box.
Click here to learn more.
• Which size shell is right for me?
Shell comes in 3 different sizes, each of which fits a wide range of camera bodies and lenses.
Click here to learn which is best for your camera.