I just placed an order and I need to change it.

If you need to change an order that you just placed through our website, you need to e-mail orders@peakdesign.com immediately with your changes.

Typically our orders take 1 business day to process, and orders made after about 12PM Pacific time will not be processed until the next business day. So if you catch us before your order has been processed we may be able to change it.

We do our very best in attempting to accommodate your request, but unfortunately we are no longer able to make changes once the order is processing at our Fulfillment centers and we cannot change the address or re-route them once they are shipped.

Peak Design is no longer allowing complete address changes after the order is placed. If you need to change your address please contact us as soon as possible. We will cancel your order and refund you so you can place a order with the correct address.

Share this article:

Have more questions? Submit a request