Occasionally we have items for sale on our website that will not ship right away. When this happens, we put a notification on our product pages and we change the "AVAILABILITY" status to one of the following:

AVAILABILITY STATUSES

LIMITED STOCK This means stock is low or out in one or more warehouses. Click the link and a window will pop up with more information. You may see any of the following:
RUNNING LOW	BACKORDERED	DISCONTINUED
Item is likely to be on backorder soon. If you want it, place your order now.	Item is temporarily out of stock. See chart below for when item will be available again. If you order it, your shipment might be split or delayed.	Item is permanently out of stock and will not be replenished. If you still want it, check with a retailer near you, Amazon or eBay. If you order it, the item will be removed from your order and refunded.
PRE-ORDER This means the item is new and is not yet shipping. If your order it, your shipment will be delayed until that item is available.

 

AVAILABILITY DATES FOR BACKORDERED ITEMS 

Cuff - Ash	Hong Kong: Backorder. Estimated to ship June 30th All other locations in stock & shipping right away
Everyday Messenger - 13" Charcoal	Europe: Backorder. Estimated to ship July 15th  All other locations in stock & shipping right away
Backpack 20L - Black	United States: Backorder. Estimated to ship June 25th All other locations in stock & shipping right away

 Note that all of our shipping dates are estimates of the earliest possible date we expect those items to ship. We typically cannot give specific dates because there are a number of factors (rate of production, container shipping times, warehouse receiving times, etc.) that we cannot fully predict. But please have our assurance that we are working hard to get you your order as fast as possible. 

If you do place an order containing one of these items, you will receive a shipping notification e-mail from Peak Design once your shipment has been postmarked.

 

CAN I CANCEL/CHANGE MY ORDER?

If you placed your order very recently, yes. Manage your order here.

 

WHEN WILL MY CREDIT CARD BE CHARGED?

Your card will be charged at the time of purchase.

 

WHERE DO I LEARN ABOUT NEW PRODUCTS?

Go to peakdesign.com/new. Sometimes we post teaser videos of our upcoming product launches. If you signup we'll let you know as soon as we launch new gear.