Community Rules & Terms

The Peak Design Community (currently in Beta form) is a place where people who use Peak Design gear can help each other, teach each other and collectively share feedback with the Peak Design Team. The rules are pretty darn simple:

1. Be nice.

If you want to be a troll, there are millions of YouTube comment threads awaiting you. The Peak Design Community is a place where people help and encourage each other and provide constructive feedback. If the Internet were the Greek system at a large American university, The Peak Design Community would be a non-hazing unisex academic fraternity. We can still have bitchin' parties, but please be respectful to everybody, or we'll have to ask you to leave.

2. Don't post junk.

Please keep your posts relevant to the topic or forum that you're posting in. Don't post advertisements, polls, random links or junk. We highly encourage you to share pictures, advice, experiences and ideas, but please don't plagiarize.

3. If you share ideas, we might act on them!

This is a place where we can learn from you, and it's quite possible that ideas for new or improved products will be born right here in the Community. But just keep in mind that when you share your ideas and content, you're implicitly giving us the green light to use them. For the specific legal mumbo-jumbo relating to this, scroll down.

4. For immediate customer service, submit a Help Ticket.

If you need immediate help with ordering, shipping, returning or warranty stuff, please submit a Help Ticket. We kindly ask that you do not use the Peak Design Community for those types of issues. You'll get much faster help when you contact us directly.


Legal Stuff

The Peak Design Community is a place on our website where people can openly share thoughts and ideas, and because of that we need to share with you a set of legal policies pertaining to it.

Peak Design Community Forum Agreement


  1. As long as you comply with the Agreement, and subject to the terms herein, Peak Design grants you a personal, non-exclusive, non-transferable, limited privilege to enter and use the Forum Site.

  2. In addition to the terms and conditions in this Agreement, all use of the Forum Site is governed by the Terms of Service (“Terms of Service”) set forth at, which are specifically incorporated herein.

  3. In the event of any conflict between this Agreement and the Terms of Service, then this Agreement will govern.

  4. You must be at least the age of majority in your state to post to the Forum Site.

  5. You agree to not interfere with or disrupt the Forum Site.


  1. License to Use Submission. By sending a Submission to the Forum Site you agree to grant Peak Design a perpetual, royalty-free, non-exclusive worldwide right and license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform, play, make available to the public, and exercise all copyright and publicity rights with respect to the Submission. If your submission includes any product suggestion or new idea for implementation by in a feature or product by Peak Design, you are agreeing that: (1) your submission and its contents will automatically become the licensed to and the property of Peak Design, without any compensation to you; (2) Peak Design may use, copy, modify, publish, or redistribute the submission and its contents for any purpose and in any way, including implementation in products or services; (3) there is no obligation for Peak Design to review the submission; and (4) there is no obligation for Peak Design or any of its employees to keep the submission confidential. If you do not want to grant to Peak Design the rights set out above, do not send your Submission to the Forum Site.

  2. Indemnification Regarding Submission. You are fully responsible for the content of your Submissions. You agree to indemnify, defend and hold harmless Peak Design, its subsidiaries, and affiliates for all third-party claims or expenses arising out of or related to your Submissions. This indemnification is in addition to the other indemnification obligations set forth in the Terms of Service.

  3. Peak Design Takedown and Enforcement. Peak Design reserves the right to delete or take down any Submission, disable, or take action against any account, at any time, for any reason.

Forum Content

  1. Views expressed on the Forum Site are not endorsed by Peak Design.

  2. Peak Design does not prescreen information submitted by users of the Forum Site ("Submissions"). Peak Design retains the right, but not the responsibility, to edit or remove any Submission, including those deemed by Peak Design to violate the Agreement. Peak Design will make good faith efforts to investigate allegations that Submissions violate the Agreement but (a) makes no warranty to you that it will edit, remove, or continue to permit the display of any specific Submission, whether or not subject to such allegations, and (b) will have no liability whatsoever for editing, removing, or continuing to permit the display of any Submission whatsoever.

  3. Peak Design does not provide formal product support on the Forum Site. Peak Design may provide general product or technical information; however, any information that is provided by Peak Design or Peak Design employees is offered on an "AS IS" basis without warranties of any kind. This disclaimer is in addition to the disclaimers and limitation of liability set forth in the Terms of Service.

  4. Peak Design may use "cookies" and other technologies to track user activity within the Forum Site. These technologies help Peak Design improve your experience and Peak Design products and services. Peak Design's use of this tracking information will conform to Peak Design's Privacy Policy.

  5. To submit information to the Forum Site, each user must create a unique user name. You also will use your existing login and password. Please review Peak Design's Privacy Policy, which describes how Peak Design collects, uses and protects your personal information.


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