If you purchased a product from our website (www.peakdesign.com) and are not happy with it, you may return it within 30 days of your purchase.*
Please reference the process & options below before submitting your return request.
Store Credit: We will provide a pre-paid label to return the item(s). Once the item(s) are returned to our warehouse, we will send you store credit in the form of a promo code for the amount paid for each item returned which can be used on our website at any point in the future. Pre-paid labels are only able to be provided for Domestic/US-based customers.
Refund: We will provide a pre-paid label to return the item(s). Once the item(s) are returned to our warehouse, we will send you a refund for the amount paid for each item returned, minus a flat $8 return shipping fee. Pre-paid labels are only able to be provided for Domestic/US-based customers.
Refund: We will provide shipping instructions to send the returned item(s) back to the local warehouse they were shipped from. Once delivered, we will provide a full refund onto the original payment method used for the items returned. We are not able to provide pre-paid labels for international customers, return shipping costs will be paid by the customer. Store Credit and Pre-Paid labels are not available for international returns.
Once we receive your item(s) we will return your money or provide a store credit, no questions asked. Please note that it can take a week to process your return once we receive the items back.
If any part of your Peak Design product has become non-functioning or defective, please fill out a warranty claim here:
We are constantly looking for ways to improve our products to better meet the needs of photographers, so we'd love it if you sent an email to email@example.com shared your feedback with us.
*Please note that apparel items & Sunski Sunglasses are non-returnable as noted on the product pages