Orders, Warranty & Returns

Orders & Shipping

• Shipping Rates & Delivery Times
• I just placed an order and I need to change it.
• Peak Design Discounts, Coupons, and Sales
• How to ship US-Only Items outside the US
• Avoiding International Shipping Times & Customs Fees
• How Multi-Currency Works on Our Site

See all 11 articles

Warranty & Returns

• Product Return/Exchange Policy & Instructions
• Lifetime Product Warranty
• Buying Used and Refurbished PD Products

Other

• Peak Design Knockoffs, Counterfeits, and Scam Sellers
• Finding Your Serial Number or QC Number
• How to Clean Your Peak Design Product
• Vegan/Animal Friendly Products
• Where are Peak Design Products Made?
• Affiliate Program Rules

See all 7 articles

Kickstarter

• Kickstarter Return Policy
• How do I upgrade my Kickstarter pledge?
• How to Add on Items to your Reward / Kickstarter Pledge