Orders, Warranty & Returns

Orders & Shipping

• Shipping Rates & Delivery Times
• I just placed an order and I need to change it.
• Peak Design Discounts, Coupons, and Sales
• Paying for your Peak Design order in Multiple Payments
• How to ship US-Only Items outside the US
• Avoiding International Shipping Times & Customs Fees

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Warranty & Returns

• Product Return/Exchange Policy & Instructions
• Lifetime Product Warranty
• Buying Used and Refurbished PD Products

Other

• The Fastest Ways to Get Support, Ranked
• Peak Design Location Information
• Peak Design Knockoffs, Counterfeits, and Scam Sellers
• Finding Your Serial Number or QC Number
• How to Clean Your Peak Design Product
• Vegan/Animal Friendly Products

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Kickstarter

• Kickstarter Return Policy
• How do I upgrade my Kickstarter pledge?
• How to Add on Items to your Reward / Kickstarter Pledge